Sewa Aayog
Pravidhik, Sahayak Ditiya, Pravidhik Sahayak (Suchana Pravidhi)

KEY [A]

Paper:1st

Subject: Sewa Sambandhi

Objective Questions

Time: 45 Minutes
Number of Questions: 50
Marks: 50 (1 mark each)

Multiple Choice Questions (MCQs)

1. Which is the key responsibility of a teaching staff member at TU?
A) Setting university-wide policies
B) Administering exams for all departments
C) Conducting lectures and academic instruction
D) Managing university research

2.What is the main function of an operating system?
A) Create website
B) Manage computer hardware and software
C) Edit document
D) Provide internet connection

3.What is the primary function of the Central Processing Unit (CPU) in a computer?
A) Storing data permanently
B) Executing instructions and performing calculations
C) Displaying images and text on the screen
D) Connecting external devices to the computer

4.Which type of software provides a user-friendly interface for interacting with the computer’s hardware and applications?
A) Device driver
B) Antivirus software
C) Database management system
D) Operating system

5.Which Windows system tool allows rolling back the system to a previous state?
A) Earlier State
B) System Recall
C) System Restore
D) Command Prompt

6.The storage device _____ uses optical technology.
A) SSD
B) Pendrive
C) DVD
D) Hard disk

Which item is not customizable from desktop settings?
A) BIOS settings
B) Wallpaper
C) Screensaver
D) Taskbar position

7.What does the Device Manager in the Control Panel allow you to do?
A) Manage installed printers
B) Manage and troubleshoot hardware devices
C) Update Windows software
D) Configure network settings

8.Which file system is commonly used in Windows operating systems?
A) New Technology File System (NTFS)
B) Hierarchical File System Plus (HFS+)
C) Fourth Extended File System (ext4)
D) File Allocation Table 32 (FAT32)

9.Which of the following is classified as an impact printer?
A) Jet Printer
B) Laser Printer
C) Thermal Printer
D) Daisy Wheel Printer

10.What is a common way a computer virus spreads?
A) Through open WiFi
B) Via email attachments and infected downloads
C) By malfunctioning hardware
D) Through Bluetooth speakers

11.What is the purpose of the Find and Replace feature in Microsoft Word?
A) To search for specific text and replace it with another
B) To correct spelling errors
C) To change the document layout
D) To insert page numbers

12.The Auto Correct feature in MS Word is designed to …
A) Automatically format the entire document with a consistent style
B) Suggest synonyms for selected words
C) Fix common misspellings and typing errors as you type
D) Translate the document into a different language

13.What is the purpose of the Wrap Text feature when inserting an image in MS Word?
A) To change the image’s color
B) To rearrange the image
C) To add border to the image
D) To control how text flows around the image

14.The cross-reference in MS Word …
A) Corrects spelling
B) Links to other parts of the document
C) Crosses the current page and goes to next page
D) Cites other documents

15.Which type of break allows different headers/footers in different sections?
A) Page Break
B) Section Break
C) Column Break
D) Paragraph Break

16.Which of the following shortcuts is used to align text to the right in Microsoft Word?
A) Ctrl + R
B) Ctrl + L
C) Ctrl + E
D) Ctrl + J

17.Changing the font, size, color, and applying bold or italics are examples of …
A) Page formatting
B) Text formatting
C) Object insertion
D) Paragraph formatting

18.What do the small triangles on the ruler control?
A) Page orientation
B) Line spacing
C) Font size
D) Paragraph indentation

19.Which Ribbon tab in Microsoft Word is used for changing page margins and orientation?
A) Home
B) Insert
C) Layout
D) Review

20.How can you secure a Word document with a password?
A) View tab → Security
B) Insert tab → Password
C) Review tab → Secure
D) File tab → Info → Protect Document

21.Which of the following is a valid cell reference in Excel?
A) 1A
B) A#1
C) A1
D) Row A

22.Which Excel feature allows you to create a visual representation of data using charts?
A) Data Validation
B) Conditional Formatting
C) Pivot Tables
D) Charts

23.Which of the following is not typically shown on the Excel status bar by default?
A) Caps Lock indicator
B) Num Lock indicator
C) Formula input box
D) Scroll lock indicator

24.What does the function =SUM(A1:A10) do in Microsoft Excel?
A) Multiplies the values in cells A1 to A10
B) Divides the values in cells A1 to A10
C) Adds the values in cells A1 to A10
D) Finds the average of the values in cells A1 to A10

25.How do you insert a new worksheet in an Excel workbook?
A) Press Ctrl + N
B) Right-click on a worksheet tab and select Insert
C) Right-click on the cell and select Insert
D) Use the Insert tab in the Ribbon

26.What does the AutoSum feature do?
A) Calculates the average
B) Sums up selected cells
C) Finds the maximum number
D) Sorts the data

27.Which view in PowerPoint displays all slides as thumbnails on a single screen?
A) Slide Sorter View
B) Slide Show View
C) Note Page View
D) Reading View

28.What is the purpose of a title slide in a presentation?
A) To conclude the presentation
B) To list references and citations
C) To introduce the topic and provide basic information
D) To display detailed information

29.What is the shortcut key to duplicate the current slide in PowerPoint?
A) Ctrl + D
B) F1 + D
C) Shift + D
D) Alt + D

30.Which of the following represents a step-by-step process for solving a problem in programming?
A) Algorithm
B) Logic
C) Pseudocode
D) Program

31.Which loop is executed at least once, even if the condition is false?
A) For
B) While
C) Do … while
D) If

32.Which symbol is used to comment on a single line in C language?
A) //
B) /*
C) #
D) —

33.What happens when you try to access an array variable outside its size?
A) Compiler error is thrown
B) 1 value will be returned
C) 0 value will be returned
D) Some garbage value will be returned

34.Which of the following is true about structures in C?
A) Structures store only integers
B) Structures store data of same type
C) Structures store data of different types
D) Structures are same as arrays

35.Which layer of the OSI model is responsible for error detection and correction?
A) Physical
B) Network
C) Data Link
D) Application

36.Which of the following extends a private network across public networks?
A) Local Area Network
B) Virtual Private Network
C) Enterprise Private Network
D) Storage Area Network

37.In the subnet mask 255.255.255.0, how many bits are used for the host portion?
A) 8
B) 16
C) 24
D) 32

38.Which of the following is not guided media?
A) Fiber Optical Cable
B) Coaxial Cable
C) Wireless LAN
D) Copper Wire

39.Which class of IP address has the range 192.0.0.0 to 223.255.255.255?
A) Class A
B) Class B
C) Class C
D) Class D

40.In the Relational Data Model, what is used to uniquely identify each record in a table?
A) Index
B) Primary Key
C) Foreign Key
D) Attribute

41.In an ER diagram, what does a diamond represent?
A) Relationship
B) Entity
C) Attribute
D) Key

42.Which normal form removes partial dependency?
A) 1NF
B) 2NF
C) 3NF
D) BCNF

43.Which of the following AI technologies is used to recognize objects in images?
A) Natural Language Processing
B) Computer Vision
C) Robotics
D) Expert Systems

44.What is the primary goal of e-Governance?
A) Replace government officials
B) Collect more tax
C) Deliver services efficiently and transparently
D) Reduce cost of service delivery

45.Companies like Flipkart, Amazon, Daraz, and Myntra belong to which e-Commerce segment?
A) B2B
B) B2C
C) P2P
D) C2B

46.Who is the Chairman of Tribhuvan University Executive Council?
A) Rector
B) Registrar
C) Vice-Chancellor
D) Dean

47.When was the Executive Council of Tribhuvan University officially formed?
A) 1950 AD
B) 1959 AD
C) 1960 AD
D) 1965 AD

48.In Tribhuvan University, which authority recruits teachers and staff?
A) Academic Council
B) Executive Council
C) Registrar
D) TU Service Commission

49.How many members are there in TU Service Commission?
A) 3
B) 4
C) 5
D) 6

50. Which of the following is the primary responsibility of a teaching staff member at Tribhuvan University (TU)?

A) Setting university-wide policies
B) Administering examinations for all departments
C) Conducting lectures and providing academic instruction
D) Managing university finances

Subjective Questions

1. Explain the purpose of spreadsheet software. Differentiate between a workbook and a worksheet.
(2 + 3 = 5)

2. What is an array in C programming? Write a C program to input three integers into an array and display them using a loop.
(2 + 3 = 5)

3. Explain the OSI Reference Model.
(5 marks)

4. What is an Entity–Relationship (ER) Model? Explain the basic components of an ER model with suitable examples.
(1 + 4 = 5)

5. What is a computer virus? Describe the different types of computer viruses with suitable examples. Also, explain the major effects of viruses on computer systems and discuss methods for preventing and protecting against them.
(2 + 4 + 2 + 2 = 10)

6. Why is word processing software popular? Clearly distinguish between the following pairs of features/concepts in MS Word. For each pair, provide a specific example or use case to illustrate the difference:

  • Save vs. Save As
  • Footnote vs. Endnote
  • Deleting text vs. Cutting text
  • Line Spacing vs. Paragraph Spacing
    (2 × 4 = 8, Total = 10)

7. State the formation, roles, and responsibilities of the Tribhuvan University Service Commission.
(4 + 6 = 10)

By luska

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